Description

  • Expertise and strong experiences in creating solutions using Dynatrace and deploy them to production extracting best value for the customer
  • Excellent interpersonal and communication skills with strong customer-service orientation
  • Strong technical aptitude and ability to learn new skills and research solutions independently
  • Reliable and punctual, dependable; able to work with minimal supervision
  • Ability to support technical change management processes, liaising with internal teams and stakeholders
  • Ability to work within standard operating procedures and contribute to the development of these procedures
  • Ability to work within corporate policies, raising exceptional issues and addressing business needs proactively
  • Ability to contextualize and match business requirements to technical solutions
  • Experience with industry standard Service Desk management solutions, e.g., ServiceNow, Jira
  • Experience with client build and management solutions, e.g., SCCM, JAMF Autopilot/Intune
  • Experience as a contributor to a large corporate project
  • Project Management

Key Skills
Education

Any Graduate

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