Description

Job Description

 

Banking domain exp is mandatory

 

  • Technical: ADMS = ServiceNow, Grafana, Osmosys, BMC Control…
  • Domain: SWIFT
  • Monitoring Tier 1 to Tier 4 applications using Grafana, Osmosys, BMC Control –M, Moogsoft
  • Coordinating with Vendor for Package installations to meet business Requirements.
  • Providing L2 Support for all the applications and coordinating with L3 and Development team for resolution for the incidents reported in Snow (Service Now)
  • Experience in Working in Service Now
  • Experience in installations of Windows Certificates
  • Further to Providing L2 support, was also involved in providing L3 support when needed.
  • Experience in working with Jira and Agile Framework
  • Checking the availability of space in file systems, data and log segments
  • Creating user policy and assign policy to user
  • User Recertification Activity
  • Involved in UAT and Production deployments Using DAP tools, Jira
  • Scheduled and maintaining Jobs in Control-M tool
  • Providing support for swift related issues.

Education

Any Graduate