Program and Delivery director role

Location: Englewood - CO USA (On Site)

!!Cognizant will only consider applicants for this position who are legally authorized to work in the United States!!

Role & Responsibilities:

• Program Leadership: Lead and direct large-scale, multi-year programs, including application development, infrastructure management, and operations across multiple programs.
• Client Stakeholder Management: Develop and maintain strong relationships with key client stakeholders in the US and Europe, ensuring alignment with their business objectives and goals.
• Team Building and Leadership: Build, lead, and mentor high-performance teams across geographies
• Process Improvement: Drive process transformation and efficiencies by implementing agile practices, achieving significant cost reductions and operational improvements.
• Operational Excellence: Oversee the steady-state operations, ensuring SLA compliance, on-time project delivery, and consistent improvement in delivery quality and customer satisfaction.
• Technology Leadership: Provide strategic direction and oversight for the adoption of cutting-edge technologies, including Cloud, DevOps, Java/J2EE, Legacy Modernization and Automation.
• Business Development: Support sales teams in account expansion, contributing to new business opportunities and evolving service offerings.
• Financial Acumen: Manage large deal budgets and financials, ensuring profitability, cost-effectiveness, and delivering value to clients.
• Change Management: Lead organizational change management initiatives, driving cultural and operational shifts that align with strategic business goals.

Required Qualifications :

• Education: Bachelor’s degree in Engineering or similar educational background.
• Experience: 16+ years overall experience in IT services, with a focus on delivery management and program leadership primarily in communications & media domains.
• Technical Expertise: Proficiency in a wide range of technologies, including Java/J2EE, Cloud platforms, DevOps and legacy technology modernization.

Nice to have skills :

• Strong leadership and team-building capabilities.
• Proven track record in managing large-scale, complex IT programs.
• Excellent communications skills & client relationship management and stakeholder engagement skills.
• Strategic thinker with the ability to drive operational excellence and process improvements.
• Financial acumen and experience managing large budgets and cost-saving initiatives.
• Ability to work across global teams and manage cross-functional initiatives.