Program Manager

RESPONSIBILITIES:

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Plans, monitors and controls program execution and delivery in alignment with strategy, scope, budget, and schedule.
• Critically reviews and guides the program to success through clear direction.
• Ensures change management and training plans are in place and are executed successfully
• Requests and coordinates participation of RR/CC resources such as subject matter experts
• Reports on project status, risks, issues, and associated mitigations to Elections Steering Committee
• Reinforces the importance of the EMS Program to managers and staff
• Provides onsite management of the Project and is the chief liaison for County during the Project
• Authorized to make day-to-day project decisions
• Responsible for facilitating the Project by using the project management processes, organizing the Project and managing the teamwork activities consistent with the approved Project Control Document
• Responsible for scheduling and reporting Project activities, coordinating use of personnel resources, identifying risks and issues, and solving problems and facilitating implementation of the EMS Solution
• Hosts weekly onsite status meetings, participates in monthly executive status meetings, and hosts or participates in (as needed) ad-hoc meetings
• Assigns Contractor staff to the above meetings as appropriate
• Develops and distributes an agenda and minutes for each weekly status meeting
• Provides expert guidance ensuring that all requirements as defined by the County are correctly implemented in the EMS Solution
• Advises the County regarding best practices and recommends modifications to business processes, which improve the overall operations
• Develops and maintains thorough project planning documentation that includes, but is not limited to, Project Control Document, including a fully resourced Project schedule
• Immediately notifies the EMS Program Manager of any deviation from agreed-upon scope, schedule, budget, or level of quality 

REQUIRED EDUCATION & EXPERIENCE:

• A minimum of a Bachelor’s Degree in computer science or a related; Master’s Degree is preferred
• Current Project Management Professional (PMP) certification from the Project Management Institute (PMI)
• Must have both Agile and Waterfall experience
• At least five (5) years of experience in software configuration and deployment;
• PMO and PMP Experience and Practices
• Managing Software development efforts, hardware procurement and installation teams
• Managing installation of software on hardware for go-live purposes.
• Must have experience with MS Project, SmartSheets, TFS/Jira experience