Program Manager

Job Description:

• Serve as Project Manager for both advancement and sustainment efforts.

• Ensure a structured Project Management strategy and plan and tools are applied for each project type based on scope and complexity

• Serve as a liaison to stakeholder groups and organizations where appropriate to promote project / program awareness and generate overall support for program activities and achievement of program objectives

• Lead required change assessments to define and document project-driven change impacts

• Provide oversight to the design, development, and management of requisite plans, including communication plans, training plans, and engagement plans

• Analyze and report on change readiness assessments

• Identify and document key stakeholders, conduct regular assessment, and report out of stakeholder status by stakeholder groups

• Develop and manage risk / resistance mitigation tactics

• Coordinate efforts with program teams to support consistent messaging and streamlined distribution of messages

• Partner with project teams to ensure alignment

• Partner with external organizations / stakeholder group as appropriate to support desired change / project outcomes

• Work with Project Mangers(s) and COM leadership to integrate change management activities into integrated project and program plans

• Define and measure project specific success metrics and monitor progress

Mandatory skills

• Project Delivery, Management, Methodology

• Exceptional written and verbal communication skills

• Excellent active listening skills

• Ability to clearly articulate messages to a variety of audiences

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Ability to establish and maintain strong relationships at all organizational levels

• Ability to influence others and move toward a common vision or goal

• Flexible and adaptable; able to work in ambiguous situations

• Organized with a natural inclination for planning strategy and tactics

• Problem solving and root cause identification skills

• Strong executive presence; ability to tailor presentation style

• Must be a team player and able to work collaboratively with and through