Program Manager

Job description

End to end implementation of cloud Contract Lifecycle Management (CLM)
projects including design, configuration, testing, post go-live support,
reporting, training

Coordinate with onsite engagement team and client team to gather
requirements, develop workplan, determine expectations and finalize deliverables

Superior Program Governance and stakeholder management. Ensure quality
project delivery of engagements led by self and those that are executed by
direct reportees

Support pre-sales activities, as and when required

Collaborate with other service networks to solicit services required for
success of the client engagement

Support practice development initiatives, which includes knowledge
management, point of view development, services standardization, etc.

Understand the overarching objectives of the practice, and help develop
short-term and long-term strategy

Train and supervise other contract professionals and clients.

Manage clients through continuous improvement and value-added initiatives.

Identifies and manages project risks.

Note: This is a hands-on role with significant demands on teaming, though
performing responsibilities at an individual capacity.

Required Knowledge, Skills and Abilities

Deep understanding of Procurement related processes including Source-to-Pay
(both upstream and downstream), Contract Life-cycle Management, Supplier
Management, Category Management, Spend Analysis etc and/or Sales cycle
processes (Order to Cash), CRM, ERP, etc. Hands on Program Management in
packaged product implementations

Knowledge of contract management platforms preferred.

Demonstrates excellent written and verbal communication skills.

Exhibits strong analytical and critical thinking abilities.

Possesses excellent persuasion, negotiation and judgment skills.

Displays exceptional management skills.

Demonstrates superior presentation skills.

Possesses strong leadership skills.

Has excellent basic technology knowledge and abilities

. Education and Experience

Master s degree in business administration preferred.

Graduation in engineering/science disciplines Works regular hours Monday
through Friday

Travels when necessary to branch offices or client sites.

Meets tight deadlines and endures high pressure or stressful situations.

Role: Program Manager - Technology / IT

Industry Type: Software Product

Department: Project & Program Management

Employment Type: Full Time, Permanent

Role Category: Technology / IT

Education

UG: Any Graduate, B.B.A/ B.M.S in Management

PG: Any Postgraduate