Program Manager

Key job responsibilities of a Program Manager.

• Collaborate with senior leadership to translate strategic initiatives into actionable plans.
• Design, optimize, and implement operational processes aligned with strategic objectives related to cloud initiatives.
• Managing the main program documentation such as the program initiation documents.
• Evaluate and enhance existing processes to improve efficiency and effectiveness.
• Identify and mitigate risks associated with strategic initiatives.
• Define key performance indicators (KPIs) and establish reporting mechanisms.
• Foster relationships with internal and external stakeholders for successful outcomes.
• Coordinate with cross-functional teams (engineering, product, design) for project execution.
• Adapt cloud strategies to align with evolving business needs.
• Act as a facilitator/trainer to enable team adoption of tools and processes.
• Supporting Key Account Managers & Account Managers in reaching sales targets though pro-active and re-active development of new business.

Basic Qualifications

• 10+ years of working directly with engineering teams experience.
• 8+ years of technical product or program management experience
• 5+ years of experience in technical program management in a dynamic and highly technical environment
• A strong track record in managing complex cross-functional projects in a cloud/SaaS environment.
• Deep understanding of the processes, strategies, and trade-offs in cloud computing
• Domain expertise in infrastructure and/or SRE
• Experience working with code, storage, or operating systems.
• Experience managing programs across cross functional teams, building processes, and coordinating release schedules.
• Experience owning/driving roadmap strategy and definition.

Preferred Qualifications

• Bachelor’s degree in engineering, Computer Science, or other technical discipline. Project Management Certification (PMP) is a plus.
• 8+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing projects across cross functional teams, building sustainable processes, and coordinating release schedules.
• Experience defining KPI's/SLAs used to drive multi-million-dollar businesses and reporting to senior leadership.
• Excellent written and verbal communication skills to successfully engage technical and non-technical stakeholders. Ability to succinctly summarize key findings.
• Knowledge of software and hardware development process and lifecycle
• Proven ability to multitask and prioritize critical tasks with high attention to detail.
• Strong meeting management and negotiating skills.
• Proven ability to manage and develop high performing teams.
• Experience with MS Project, Atlassian ToolSuite (Confluence /JIRA)
• Experience working with senior management and customer support teams.
• AWS or GCP Certifications (e.g. AWS Certified Cloud Practitioner, GCP Associate Cloud Engineer)
• Experience with Cloud Cost Optimization tooling.