Program Manager

Job description

Role & responsibilities

Job Role: Program Manager

Work Location: Gurgaon / Pune

Years of Experience required: 12-17 Years

Duties and Responsibilities

• End to end implementation of cloud Contract Lifecycle Management (CLM) projects

including design, configuration, testing, post go-live support, reporting, training

• Coordinate with onsite engagement team and client team to gather requirements, develop

workplan, determine expectations and finalize deliverables

• Superior Program Governance and stakeholder management. Ensure quality project delivery

of engagements led by self and those that are executed by direct reportees

• Support pre-sales activities, as and when required
• Collaborate with other service networks to solicit services required for success of the client

engagement

• Support practice development initiatives, which includes knowledge management, point of

view development, services standardization, etc.

• Understand the overarching objectives of the practice, and help develop short-term and

long-term strategy

• Train and supervise other contract professionals and clients.
• Manage clients through continuous improvement and value-added initiatives.
• Identifies and manages project risks.

Note: This is a hands-on role with significant demands on teaming, though performing

responsibilities at an individual capacity.

Preferred candidate profile

Required Knowledge, Skills and Abilities

• Deep understanding of Procurement related processes including Source-to-Pay (both

upstream and downstream), Contract Life-cycle Management, Supplier Management,

Category Management, Spend Analysis etc and/or Sales cycle processes (Order to Cash),

CRM, ERP, etc.

• Hands on Program Management in packaged product implementations
• Knowledge of contract management platforms preferred.
• Demonstrates excellent written and verbal communication skills.
• Exhibits strong analytical and critical thinking abilities.
• Possesses excellent persuasion, negotiation and judgment skills.
• Displays exceptional management skills.
• Demonstrates superior presentation skills.
• Possesses strong leadership skills.
• Has excellent basic technology knowledge and abilities.

Education and Experience

• Masters degree in business administration preferred.
• Graduation in engineering/science disciplines

Works regular hours Monday through Friday

• Travels when necessary to branch offices or client sites.
• Meets tight deadlines and endures high pressure or stressful situation

Perks and benefits

Role: Implementation Manager

Industry Type: IT Services & Consulting

Department: Project & Program Management

Employment Type: Full Time, Permanent

Role Category: Other Program / Project Management

Education

UG: Any Graduate