Program Manager

Program Manager/Program Quality Lead

[Raleigh, NC, 27612] |   2021-08-06 09:27:13

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Job Code : 650718

Job Title: Progam Quality Lead/Program Manager

Duration: 12 Months

Location: Raleigh, NC

The MES Program Quality Lead will be responsible for ensuring that the IT Program is being developed to produce high quality outcomes and deliverables. The role will work hands-on to document processes and other artifacts, work with the business and technology teams to identify process owners, and drive organizational quality through process agreement and adherence. The Quality Lead will be an expert in Visio or other process documentation software, and will have excellent facilitation skills. Knowledge of PMI processes, methodology and best practices, as well as Agile (Scrum and SAFe are ideal) methodology. Six Sigma certification is also considered a strong asset.

This Lead will ideally have experience in traditional 'waterfall' project management as well as agile project management, and be well versed in PMI methodology. Experience in IT and healthcare project management is strongly desired. This role is expected to be a Subject Matter Expert in program and project organization and management, so can work fairly independently in mocking up process designs based on best practices combined with program institutional knowledge. Vendor management and outsourcing experience is also an asset as this program will be establishing processes to manage a complex IT outsourced environment with many vendors, which is a substantial change for the organization. Therefore, Organizational Change Management (OCM) experience is also strongly preferred as the program matures and grows. The ideal candidate also is an expert in crafting high quality project and program documentation based on their expert knowledge of PMI and project management processes.
 
This role will be on a team of Project Quality Leads supporting the IT Quality Manager for the MES Program.