Program Manager

Job Code : EWC - 409

SD WAN, cybersecurity

Roles and Responsibilities

• Managing technical delivery of security projects.

• Ensure delivery compliance to SOW & service level adherence.

• Interface with customer & delivery team

• Regular customer connect & escalation management

• Technical delivery parameter compliance tracking & reporting

• Continuous improvement & enhancement in delivery

• Work closely with pre-sales on new requirement & solution

• Track Account growth and profitability

• Team management

• Implementation Standardize service delivery framework across multiple accounts

• Technical advancement & certification for team & self.

Desired Candidate Profile

• 10-15 yrs total experience with mandatorily 4-6 yrs of Program Mgmt experience in Infrastructure Security Or Network Security

• Experience in Leading delivery and program management of large security programs.

• Client management experience in security programs.

• Program or Project Management Experience.

• Account Mining experience.

• Technical Escalation management.

• Relevant security certifications like CISSP or CISM (CISO level is added advantage).