Program Manager

REQUIRED SKILLS:

1. 15+ years of total IT experience with at least 5 years managing large projects/ program

2. Knowledge in Digital marketing would be nice to have.

3. Strong experience working in an Onsite-Offshore model

4. Experience managing cloud and on-prem projects involving complex/ large data volumes

5. Superior problem-solving skills, leadership qualities, influencing, communicating, and consulting

skills, team/interpersonal skills

6. Experienced in executing programs in Agile methodologies and established speed of delivery

metrics demonstrating project teams productivity.

7. Strong organizational skills; works well under pressure and with minimal supervision

8. Excellent verbal and written communication skills

9. Ability to manage & drive projects with metrics and data, create structure and templates as

necessary for project reviews

10. Ability to effectively drive execution and own responsibility for overall success of projects

11. Conceptual knowledge on DevOps. Azure DevOps based tickets tracking would be nice to have.

12. Knowledge on microservice architecture, web based applications and UI/UX would be nice to

have.

REQUIRED COMPETENCY:

1. Risk Management – Should be able to evaluate Risks at the project and account level on a

continuous basis, and proactively discuss internally to come up with the Mitigation/ Contingency

Plan

2. Taking Ownership – Should be able to anticipate, articulate and take ownership of customer’s

concerns and track it to closure

3. Exec level communication Skills – Should be able to articulate thoughts with the

Customer senior management

4. Strategic Thinking – Should be able to think strategically, analyze data and present various

options to the senior management/exec level

5. Team Player – Should be able to collaborate with the multifunctional customer and

team

6. Social Skills – Should be able to have a meaningful conversation, set and manage customer

expectations, and build a rapport at all levels with the customer