Programmer Analyst

Strong troubleshooting and problem-solving skills

5+ years knowledge and/or experience in a Windows and UNIX environment

Understanding of job schedulers to create jobs including tasks and processes.

Knowledge/experience with version control practices and version control tools

Good understanding of IT system administration best practices

Good understanding of JVMs

Good understanding of Oracle and SQL databases and writing queries

Comfortable with at least one type of shell scripting (Power Shell,KSH, Bash, Perl, WLS, etc.)

Understanding of System change control processes.

Bachelor's Degree

5+ years of related experience working in an IT environment providing production support for vendor applications with experience in installing, maintaining, and managing multiple applications/systems.

Preferred Qualifications:

Ability to balance both development and support roles.

Experience in working on projects that involve business segments.

Strong interpersonal skills, focus on customer service, and the ability to work well with other IT, vendor, and business groups.

Excellent communication, design, documentation, analytical, and SDLC skills

Excellent communication, design, documentation, analytical skills

Zena experience

Providing production support for vendor applications with experience in installing, maintaining, and managing multiple applications/systems.

Knowledge and/or experience in a Windows and UNIX environment

Understanding of job schedulers to create jobs including tasks and processes.

Experience using monitoring tools like Dynatrace, Zenoss, Splunk, and log files to evaluate the health of mission critical production applications and to identify root causes for performance and functional issues.