- Five or more years of UX research experience.
- Strong understanding of UI Design.
- Experience with:
- Creating wireframes and prototypes and using various tools (Figma, Sketch, or equivalent).
- Creating user personas and user journey maps.
- Empathy mapping development.
- Leading user workshops and facilitating sessions.
- Generating insights from data and effectively sharing research results.
- Planning and conducting usability testing.
- Research-related tasks including research, planning, evaluating, and iteration.
- Formulating specific, answerable, and practical questions.
- Collaborating effectively with stakeholders and acting as a strategic partner in decisions.
- Remote testing tools.
- Creating formal presentations and user finding reports
- Presenting findings and recommendations to executive sponsors and business stakeholders
Job duties:
Responsibilities:
- Lead and co-lead primary and secondary user research by facilitating workshops, interviews, focus groups, and usability testing.
- Plan and implement user research strategies and methodologies.
- Organize and evaluate quantitative and qualitative research.
- Conduct market and ethnographic research.
- Work with cross-functional teams to identify and evaluate research topics and approaches.
- Challenge the “status quo” and propose innovative solutions to complex business problems.
- Present and promote research findings to program owners and business stakeholders.
- Ask questions, gather data, and analyze data.
- Use a diverse set of UX research tools.