Project Administrator

Roles and Responsibilities:

• Manage day-to-day tasks related to the CJIS Personnel Security background screening process.
• Handle sensitive and confidential PII, including personal background information.
• Perform timely and accurate data entry before and after the background screening approval process.
• Assist internal CJIS team employees to enable client employees to work as contractors for Criminal Justice Agency customers.
• Understand the operation of a Livescan machine or complete paper fingerprint cards as a back-up.
• Maintain records, track information, and manage the credentialing documentation workflow.
• Communicate changes to customers and prepare reports on project staff working with customers.
• Assist customers and team members with CJIS audits of project personnel.
• Request/validate and securely store photographic ID cards to verify applicant identification according to FBI/state standards.
• Learn to roll/scan legible, clear, and acceptable fingerprint impressions.
• Perform daily tasks including maintaining employee profile setups, record data entry, follow-ups with employees/supervisors, producing shipping labels, and assisting with packaging and shipping.
• Enter associated expenses into client accounting systems, set up training accounts for employees, and notify them in a timely manner.
• Produce statistical number count reports.
• Assist remote employees in locating options for processing fingerprints near their home locations.
• Maintain a professional office atmosphere and ensure the security of credentialing documents.

Qualifications & Skills:

• Strong data entry skills.
• Excellent oral and written communication skills.
• Ability to work under pressure of timelines and high-volume workload.
• Proficiency in PowerPoint/Google Slides, Excel/Google Sheets, Microsoft Word/Google Docs, MSFT One Drive/Google Drive.
• Knowledge of client public safety offerings and CJIS Security Policy is a plus.
• Experience with CJIS Manager software is a plus.
• Ability to learn and operate associated software for processing fingerprint cards or electronic submissions to customers or state CJIS regulators.
• Knowledge of CABEM and CJIS Manager assistance