Project and Program Manager/ Analyst- Local to Bay Area, CA

Please include your personal email id and phone number in the resume

Project and Program Manager/ Analyst

Local to Bay Area

Immediate Interviews

Direct client

Job Summary:

Develops and delivers projects (including developing project plans/task lists) and identifies stakeholders' needs.

Responsibilities

Planning· Develops project plan/task list using an appropriate planning tool, across a number of functional teams working with information and direction obtained from more experienced colleagues on tasks and activitiesStakeholder Management· Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists· With guidance able to identify the needs of stakeholders to keep them informedCommunications· Communicates with a broader group of stakeholders beyond the project team· The communication tools and templates used (i.e. emails, status reports) require approval and feedback from more senior colleagues

Risk Management· Captures a list of project risks, issues, assumptions and dependencies for their project· May require support to manage risks effectively

Project/Program Delivery· Develops and delivers projects for their functional team, and may support on cross functional projects

Resource Management (people, finances etc.)· Produces schedules of activities based on peoples availability and able to identify problems which may require escalation

Customer Care (For employees working in Customer Care and Experience):· Manages mid-level complexity customer deployments· Creates and communicates with customers simple project plans for standard project milestones· Has a general technical knowledge of Client products/processes· Manages activities of cross-functional groups to ensure commitments are met· Handles mid-level escalations independently (manager-assisted otherwise)· Resolves standard issues independently (complex with manager assistance)

Please include your personal email id and phone number in the resume

Please email resume to

Project and Program Manager/ Analyst

Local to Bay Area

Immediate Interviews

Direct client

Job Summary:

Develops and delivers projects (including developing project plans/task lists) and identifies stakeholders' needs.

Responsibilities

Planning· Develops project plan/task list using an appropriate planning tool, across a number of functional teams working with information and direction obtained from more experienced colleagues on tasks and activitiesStakeholder Management· Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists· With guidance able to identify the needs of stakeholders to keep them informedCommunications· Communicates with a broader group of stakeholders beyond the project team· The communication tools and templates used (i.e. emails, status reports) require approval and feedback from more senior colleagues

Risk Management· Captures a list of project risks, issues, assumptions and dependencies for their project· May require support to manage risks effectively

Project/Program Delivery· Develops and delivers projects for their functional team, and may support on cross functional projects

Resource Management (people, finances etc.)· Produces schedules of activities based on peoples availability and able to identify problems which may require escalation

Customer Care (For employees working in Customer Care and Experience):· Manages mid-level complexity customer deployments· Creates and communicates with customers simple project plans for standard project milestones· Has a general technical knowledge of Client products/processes· Manages activities of cross-functional groups to ensure commitments are met· Handles mid-level escalations independently (manager-assisted otherwise)· Resolves standard issues independently (complex with manager assistance)

Please include your personal email id and phone number in the resume

Please email resume to

Project and Program Manager/ Analyst

Local to Bay Area

Immediate Interviews

Direct client

Job Summary:

Develops and delivers projects (including developing project plans/task lists) and identifies stakeholders' needs.

Responsibilities

Planning· Develops project plan/task list using an appropriate planning tool, across a number of functional teams working with information and direction obtained from more experienced colleagues on tasks and activitiesStakeholder Management· Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists· With guidance able to identify the needs of stakeholders to keep them informedCommunications· Communicates with a broader group of stakeholders beyond the project team· The communication tools and templates used (i.e. emails, status reports) require approval and feedback from more senior colleagues

Risk Management· Captures a list of project risks, issues, assumptions and dependencies for their project· May require support to manage risks effectively

Project/Program Delivery· Develops and delivers projects for their functional team, and may support on cross functional projects

Resource Management (people, finances etc.)· Produces schedules of activities based on peoples availability and able to identify problems which may require escalation

Customer Care (For employees working in Customer Care and Experience):· Manages mid-level complexity customer deployments· Creates and communicates with customers simple project plans for standard project milestones· Has a general technical knowledge of Client products/processes· Manages activities of cross-functional groups to ensure commitments are met· Handles mid-level escalations independently (manager-assisted otherwise)· Resolves standard issues independently (complex with manager assistance)

Please include your personal email id and phone number in the resume

Please email resume to

Project and Program Manager/ Analyst

Local to Bay Area

Immediate Interviews

Direct client

Job Summary:

Develops and delivers projects (including developing project plans/task lists) and identifies stakeholders' needs.

Responsibilities

Planning· Develops project plan/task list using an appropriate planning tool, across a number of functional teams working with information and direction obtained from more experienced colleagues on tasks and activitiesStakeholder Management· Awareness of key stakeholders across functional areas, and is able to map out stakeholder lists· With guidance able to identify the needs of stakeholders to keep them informedCommunications· Communicates with a broader group of stakeholders beyond the project team· The communication tools and templates used (i.e. emails, status reports) require approval and feedback from more senior colleagues

Risk Management· Captures a list of project risks, issues, assumptions and dependencies for their project· May require support to manage risks effectively

Project/Program Delivery· Develops and delivers projects for their functional team, and may support on cross functional projects

Resource Management (people, finances etc.)· Produces schedules of activities based on peoples availability and able to identify problems which may require escalation

Customer Care (For employees working in Customer Care and Experience):· Manages mid-level complexity customer deployments· Creates and communicates with customers simple project plans for standard project milestones· Has a general technical knowledge of Client products/processes· Manages activities of cross-functional groups to ensure commitments are met· Handles mid-level escalations independently (manager-assisted otherwise)· Resolves standard issues independently (complex with manager assistance)