Project Manager

Typical Tasks/Duties

Serves as the subject matter expert in the development, management, and implementation strategy of IT project plans.
Coordinates with project stakeholders and product owners to ensure appropriate interests/value are represented, functional requirements are included in the analysis and design, and business practices are addressed.
Defines the project's strategy through business analysis, stakeholder management, requirements gathering, contract management, risk management, functional design, and change management.
Translates business needs into technical solutions and recognizes the relationships and impacts between business interests and technical solutions.
Works with product owners and technical leads to proactively manage stakeholder expectations, project scheduling, user communication, risk management, benefit analysis, quality reviews, and implementation strategies.
Leads project requirements gathering through business analysis and workflow design approach involving stakeholder interviews, functional design, workflow modeling, change management, and use case development.
Establishes partnerships with all stakeholders to develop, implement, and deliver innovative solutions.
Identifies and manages conflicts, project performance related concerns, and collaborates with project teams and stakeholders to resolve issues.
Conducts and documents software pilots and feasibility studies to support the acquisition process.
Reports project status and provides communications and development standards across all project development efforts.
Develops and delivers briefings, project plans, risk assessments, and other deliverables to senior management.
Captures project metrics and develops reports for various audiences.
Identifies and manages customer's requirements; oversees necessary training.
Identifies technology resources required to implement administrative technology initiatives.
Serves as liaison between the business and IT organization to develop request for proposals.
Serves on and/or coordinates technology products or service selection panels.
Oversees vendor and contract management including working on the scope definition and implementation of project planning techniques.
Performs related duties as required or assigned.

Required Skills

Any combination of education and experience equivalent to a bachelor's degree in a field related to information systems, or business management
Six (6) years of progressive work experience in information technology and technical project management, one year of which shall have been in a technology project oversight capacity
Knowledge of best practices with respect to customer service and customer-oriented Account management
Knowledge of business and information technology practices and trends by comparable school systems or businesses
Knowledge of technology-related issues and how they might impact on assigned customers
Knowledge of appropriate local, state, and federal laws and regulations dealing with technology
Skill in multiple types of project management frameworks and methodologies (such as Agile, Scrum, Kanban)

Preferred

Master's degree preferred
Project Management Institute certification (such as PMP). Agile certification (such as PMI-ACP, CSM, SAFe) preferred