Project Manager

Job Description

SCOPE OF THE PROJECT: We are seeking a Project Manager to be responsible for handling our IT related projects. Specifically, our Healthcare & Billing Migration from one system to another. You will be working closely with the IT team members, the operations and finance team to ensure that all IT project requirements, deadlines, and schedules are on track. Responsibilities include submitting project deliverables, preparing status reports, and establishing effective project communication plans as well as the proper execution of said plans.

Minimum Education:

Bachelor's degree or equivalent experience.

Job Responsibilities:

• Healthcare Insurance/Benefits Administration background more on the following areas: “Enrolment, Benefits administration, Vendor Partner integration, Member & Employer facing services”
• Creates and documents process flows, functional and technical requirements in user stories, process maps for user experience design, testing and implementation;
• Provides analysis of business implications and applies problem-solving skills to meet business needs.
• Creatively translates information using business knowledge and identifies additional information needed to support business objectives.
• Interacts with internal/external customers to define information for solution development.
• Develop and integrate the delivery approach, dependencies, resource requirements and schedule for multiple workstreams with the overall program and launch schedule;
• Develops detailed project schedules, integrates project plans into other release schedules and works to resolve schedule and resource conflicts
• Participate in the presentation of information to customers and internal business areas.
• Creates business / product / third party vendor specifications.
• Supports implementation and launch of products.
• Manages communications (to stakeholders, leadership, etc.) with project teams and management; could be project plans, status reports and other project-related updates/communications.
• Ability to lead cross-functional teams without authority and develop a shared sense of urgency to ensure project success
• Work closely with senior-level leadership when necessary, especially in the areas of organization and policy change required for new system implementation

Skills:

• Strong analytical and problem-solving skills; Ability to analyse problems and resolve issues through resolution quickly and methodically.
• Excellent verbal/written communication skills; comfortable initiating conversations with both business and technology leaders within the organization, as well as the ability to translate business issues and requirements into technical solutions.
• Healthcare Insurance in Commercial business with customer facing portal capabilities and back office operational experience strongly preferred
• Business Analysis; Required 6+ years
• Business Applications and Systems Solution delivery experience; Require 8+ years
• Proven ability to map business process, gather requirements, write technical requirements/business documents and validation experience required
• Project Management and collaboration in Iterative environment; Required 3 years
• Experience managing technical/functional requirements and traceability required
• Ability to Drive Change and Decisions with excellent reasoning judgment
• Excellent verbal and written communication skills.
• Provide project status to senior management
• Extensive experience in risk management and issue resolution
• Proficient with Word, Excel and PowerPoint, Visio
• Knowledge of BA/ PM Tools JIRA, Confluence, MS Project, Visio, TFS
• Strong Experience with healthcare, Claim & Provider Reimbursements, Clinical and Provider facing Portals & applications
• Experience managing end to end requirements and implementation with ThirdParty Vendors
• Self-motivated and detail-oriented
• Flexibility to adapt to change and willingness to learn and develop new skill sets as applicable.