Project Manager

 Job Description: 

12+ years of experience. 

Experience in Managing Operations and Support teams for large Azure cloud-based applications 

Excellent skill set on analyzing, identifying, troubleshooting and rectifying application/infrastructure issues 

Strong knowledge of telemetry & monitoring tools such as Splunk, AppDynamics, Grafana 

Own and manage major incidents in production and lower environments as defined by the customers 

Strong technical background in Java-based applications with proficiency in Microservices, REST APIs and Cloud 

Experience in Managing Development/Enhancement projects 

Experience in Telecom Domain is a plus 

Experience in Managing a team of 25-30 members 

Experience in managing IT projects with a strong understanding of ITIL frameworks and best practices 

Track and ensure compliance of various metrics – such as SLA, MTTR, MTTA, KPi 

Should be able to identify improvement areas, drive automation and transformation initiatives 

Collaborate with onshore and offshore teams to ensure application support activities are completed within the SLAs 

Communicate project status, issues and risks timely to all stake holders, cross functional teams and managers 

Passion to learn and adapt with new technologies as per project needs 

Should have worked in client facing roles and have excellent communication skills 

Demonstrate strong leadership capabilities by driving decision-making and guiding the team to meet project objectives 

Strong knowledge in Agile & Kanban" 

Mandatory Areas 

Must Have Skills – 

Project Manager – 12+ Years 

Managing Azure-Based Application – 5+ Years 

DevOps- 5+ Years 

Operations and Application Support project management- 8+ Years 

Development Project Management- 8+ Years 

Java, Spring Boot, Microservices – 5+ Years 

Application Support – 5+ Years 

Infrastructure Analysis & Monitoring- 5+ Years 

Customer Management- 5+ Years