Description

Responsibilities:

• Manage complex Pharmacovigilance SaaS based system implementation projects/programs for large-scale global Life Sciences/Pharmaceutical Tier 1 & 2 customers.
• Be responsible for Program Management, Solution Delivery, Stakeholder Management, and Risk Management.
• Ensure all projects are delivered on-time, within budget, and keep track and flag scope changes for revenues.
• Coordinate end-to-end with cross-functional workstreams to ensure that project deliverables are met and maintain a strong understanding of interdependencies across project workstreams.
• Develop and manage comprehensive project plans to be shared with clients as well as other stakeholders and monitor & track progress.
• Measure project performance using appropriate tools and techniques.
• Build and maintain strong relationships with internal and external stakeholders.
• Perform risk management to minimize project risks.
• Develop systems and processes to automate program management processes to improve sustenance, efficiency, and effectiveness.
• Proactively identify and manage project issues and risks.
• Ensure effective communications planning, stakeholder identification and engagement, regular status reporting to key stakeholders (internal and external).
• Look after resource allocation and deployment across workstreams with a focus on optimization and efficiency.
• Establish and maintain a strong project governance model for the successful implementation of the program.

Behavioural skills:

• Demonstrated strong leadership skills and ability to multi-task, self-directed and independently handle cross-functional projects with multiple global stakeholders.
• Ability and willingness to be flexible, adapting to the demands of the customers.
• Exceptional interpersonal skills to interact with a variety of stakeholders and foster cross-functional/cultural teamwork.
• Ability to work in a fast-paced environment, maintaining flexibility and performing at a high level when faced with time constraints.
• Negotiation and conflict management skills.
• Strong critical thinking skills to evaluate alternatives and present solutions consistent with business objectives.

Education

Bachelors