Seeking a highly motivated, resourceful, and creative person (Research Facilitator Professional) to join our team and take an active role in building out our scalable research facilitation capabilities.
A successful candidate will assist researchers in the use of the supercomputing system, tools and software to enable research productivity.
An ideal candidate is someone who is excited to learn new tools and techniques.
Responsibilities:
Regularly assisting a broad set of researchers through support requests, including managing the prioritization, coordination and tracking of new account requests/approvals and requests for access to datasets residing on the systems.
Help with routine support issues from researchers.
Manage communications across the user base regarding events, news and announcements.
Support the online learning projects by building components for the online courses, proofreading and editing new content, and handling learner issues as necessary.
Review and test training materials.
Compile data from the online learning platform and supercomputing systems for reports, presentations and other projects.
Perform regular reviews of documentation and user communication and proactively identify areas for continuous improvement of the research facilitation process.
Job Requirements:
Bachelors degree in science, engineering, mathematics, or related field or equivalent work experience.
Demonstrated experience in high performance computing.
Python and Shell Scripting programming experience.
Excellent organizational, analytical and problem solving skills, as well as strong presentation skills and the ability to work both individually and as part of a team.
Able to work both independently and cooperatively within a team, prioritize effectively, and reliably manage multiple concurrent tasks.
Preferred Skills:
Matlab, Fortran, C / C++ and/or Java programming experience
Strong mathematical foundations and interest in working with diverse problems are highly desirable.