Project Manager

Job Description:

The Project Management Office (PMO) is looking for an experienced project manager to help in the implementation Microsoft M365 countywide and other projects for the PMO. The project is in the middle of implementation and in need of someone that can pick up the project quickly. Skills required include project management with a focus on customer service, organizational change management, documentation, scheduling, testing applications, eliciting requirements, defect tracking, and documenting business processes.

The ideal candidate will be able to work with the existing team to contribute in the following areas: 

Qualifications and Experience  

• 3+ years as lead project manager on enterprise-wide projects.  
• 5+ years of implementing information technology projects and/or products.  
• 3+ years of experience with organizational change management practices.
• Exceptional customer service foundation and practice 
• Ability to work in high pressure environment with VIP customers.
• Prior experience in implementing M365.
• Experience working with government processes are a plus.
• Bachelor’s Degree is a plus. 

Job Responsibilities

• Manage and organize high visibility projects. 
• Maintain and drive the project schedule.  
• Create and ensure project communications are delivered. 
• Facilitate meetings. 
• Monitor success metrics of project OCM effort and pivot where appropriate.  
• Conduct analysis of processes and define requirements for IT projects.  
• Develop project documentation including proposals, requests for proposals, technical specifications, user guides, and other standard documentation  Develop software test plans.  
• Conduct quality assurance testing for software systems. 

Desired Skills and Characteristics 

• Must present well and communicate in a professional manner even in high stress situations.
• Must be able to envision overall project goals while being able to focus on smaller details needed to reach those goals. 
• Able to establish and meet deadlines. 
• Able to effectively communicate equally well with end users, VIP staff, technical staff, management and vendors. 
• Must have excellent oral and written skills. 
• Able to quickly learn new systems. 
• Willing to adapt to different management approaches.