Description

This position is responsible for planning and implementing team process improvements, overseeing and leading operational and technology project release management, and partnering with the Project Management Office (PMO),

SPS stakeholders, business and academic departments, vendors, external agencies, and union

representatives to support a 10-member team in partnership with the IT Manager.

The Business Intelligence team is responsible for turning raw data into actionable insights. Our work

closely aligns with the Strategic Plan and frequently informs strategic decisions making. The team’s

primary service is reporting internally through our report center and externally at the federal, state,

local, and individual levels.

Essential Functions

60% Internal

 

  • Leads Stand Up (twice weekly team meeting)
  • Assists IT manager in monitoring team member workload
  • Manages internal projects (e.g. process improvements, etc.)
  • Operates using Agile framework in Atlassian Jira and/or ServiceNow
  • Coordinates internal BI team member meetings as needed
  • Provides oversight to all assigned projects
  • Provides release management
  • Provides regular project status updates to IT manager

     

40% External

 

  • Coordinates with Project Management Office (PMO)
  • Manages customer relationships and expectations
  • Manages external projects
  • Operates using Agile framework in Atlassian Jira and/or ServiceNow
  • Coordinates meetings and communications with BI team members and customer(s)
  • Provides oversight to all assigned projects
  • Provides release management
  • Provides regular project status updates to IT manager that allows for timely escalation

     

when necessary

 

  • Provide BA support as needed, such as developing technical requirements, performing

     

functional testing, etc.

 

  • Ensures that project and product deliverables follow internal established standards.

     

Facilitates agreement on deliverable format and content with appropriate stakeholders

where no standards exist. Ensures that new standards, processes, and templates are

documented and made available for future projects.

This position reports to the IT Manager on the Business Intelligence team.

Required Experience And Skills Sets

 

  • 7+ years’ experience as a senior project manager, with two to four years of experience in

     

oversite and mentorship

 

  • Certificate in Project Management; PMP Certification
  • Developing IT team best practice standards. I.E., agile, waterfall
  • Developing IT best practice documentation. I.E., business requirements, technical requirements,

     

etc.

 

  • Facilitating the coordination and communication of related business efforts for acceptance and

     

efficacy

 

  • Managing bi-weekly and hot-fix release management cycles, including planning, development,

     

prioritization, security, backlog grooming, etc.

 

  • Overseeing reoccurring operational tasks
  • Developing and managing schedules, resources, scope, risk, and communication plans with

     

appropriate input from business and team

 

  • Participating and providing input into the district, departmental, and team strategies, priorities,

     

and work plans based on current and expected needs and priorities

 

  • Partnership with Project Management Office (PMO)

     

Desired Experience And Skills Sets

 

  • 10+ years of experience as a senior project manager, with two to four years of experience in

     

oversite and mentorship

 

  • T-SQL Proficiency
  • Experience working with Atlassian Jira and ServiceNow
  • Management of software and application inventory
  • IT Enterprise Architecture
  • IT Information Systems Architecture
  • Technical Debt Reduction
  • Cloud migration

Key Skills
Education

Any Graduate

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