Description

Key responsibilities include:

  • Collaborating with HR stakeholders to gather requirements and identify pain points in existing processes.
  • Designing, configuring, and customizing Service Now modules to streamline HR-related tasks such as recruitment, onboarding, performance management, and employee relations.
  • Providing ongoing support and maintenance for Service Now applications, troubleshooting issues and implementing improvements as necessary.
  • Conducting training sessions for HR staff on utilizing Service Now tools effectively.
  • Working closely with IT teams to ensure integration of HR processes with other business applications.

The ideal candidate will have:

  • Strong technical expertise in Service Now platform, including experience with Service Now HR Service Delivery and/or Employee Service Management modules.
  • Previous experience implementing Service Now solutions in a Human Resources setting.
  • Excellent problem-solving skills and the ability to think creatively to design innovative solutions.
  • Strong communication skills to effectively liaise between technical and non-technical stakeholders

Key Skills
Education

Any Gradute

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