Project Manager

Job Functions & Responsibilities

 

• Act as the bridge between the business and IT. Work cross-functionally to ensure project success.
• Ensure open communication across project teams and handle broad-based, often complex, communication for internal and/or external audiences.
• Diffuse difficult situations and use them to constructively build greater shared commitment to end goals.
• Surface and resolve sensitive issues and drive alignment.
• Prepare exceptional, highly polished written and oral communication for executive-level presentations for EVP and Board level audiences.
• Define and manage the IT workstream and documents of projects (schedule, tasks, cost, changes/risks/issues) via IT PMO processes, procedures, and tools for assigned projects. As needed, manage all project workstreams.
• Monitor the project schedule, budget, and deliverables. Track progress and review project tasks to make certain deadlines are met appropriately.
• Recognize problems or situations that are or may impact the project delivery. Work cross-functionally to resolve issues, mitigate risks and implement changes. Work with senior management to escalate and resolve more complex issues and risks.
• Manage the project with realistic resource plans for all phases of the project including the handover to production support.
• Assess impact of technology requirements and constraints on project scope.
• Utilize IT project management methodologies (Agile, Waterfall, hybrid) to drive technical solution delivery.
• Employ IT solution delivery processes, procedures, and toolsets (DevOps, configuration management, change management) to deliver stable, hardened, and scalable solutions.
• Manage IT project financials - project budget and forecast for IT external resources, hardware, software, labor.
• Ensure the solution and the team follow IT ITIL/ ITSM standards, Enterprise Architecture, Cyber Security standards/policies, and other technical standards.
• Fulfill requirements for the IT PMO and IT Governance process including PPM Pro entries, project documentation standards, project reviews, gate promotions as defined in the IT PMO Playbook.
• Work collaboratively with program teams, project teams, various IT teams, and related business unit staff for project success.
• Promote and maintain communication between project team members and stakeholders and manage expectations. Prepare correspondence, presentations and/or reports as required. Follow-up on correspondence and outstanding requests for resolution
• Education & Certifications
• Bachelor’s Degree in a technical or business discipline. An advanced degree is preferred.
• Project Management Certification is preferred.
• Minimum 10 years of increasingly responsible experience, including experience successfully managing various multi-year and multimillion dollar projects.