Public Cloud Service Engineer

Job Description:
The Public Cloud Services Engineer will be held accountable for the following responsibilities:
● Design, build, and manage cloud infrastructure using Azure and Terraform.
● Implement and manage Infrastructure as Code (IaC) solutions using tools like Terraform and ARM templates.
● Design and implement tenant-to-tenant network communications, ensuring secure and optimal interconnectivity between Azure environments.
● Ensure the security, scalability, and reliability of the company's cloud infrastructure and applications.
● Collaborate with DevOps, Development, and IT teams to create cloud strategies and best practices.
● Troubleshoot and resolve issues related to Azure infrastructure and associated services.
● Stay updated with Azure's latest features, pricing, and best practices to optimize cost and performance.
● Provide technical expertise and support for Azure migration projects.
● Automate routine tasks and infrastructure deployments using Azure DevOps, CI/CD pipelines, and scripting.
● Document architectural designs, procedures, and best practices for implemented cloud solutions. PUBLIC CLOUD SERVICES ENGINEER
● Participate in Windows server "On-Call” rotation, which provides for an engineer to be available to deal with server emergencies on a 24x7 basis.
● Other duties as assigned

In order to be successful and achieve the above responsibilities, the Public Cloud Engineer must possess the following qualifications:

Education Preferred:
● Bachelor's Degree from an accredited college or university
● Azure certifications, such as AZ-303, AZ-304, or equivalent, are a plus.

Experience Required:
● Minimum of five (5) years of professional experience in Azure cloud services and infrastructure management.

Knowledge, Skills, and Abilities:
● Strong cross-functional knowledge (network, database, web services, AI, Infrastructure)
● Database skills are a plus
● Programming/scripting skills are a plus (PowerShell, python, terraforms, C#)
● Comprehensive understanding of cloud delivery models: PaaS, SaaS, and IaaS.
● Strong expertise in Azure Terraform and Infrastructure as Code (IaC) concepts.
● In-depth understanding of tenant-to-tenant network communications in Azure.
● Familiarity with continuous integration/deployment processes and tools such as IDEs (Eclipse), Source Code management. (GIT/Stash), Jenkins, Maven, Nexus artifacts, etc.
● Must have good interpersonal, leadership, collaboration, facilitation, and negotiation skills and be able to manage conflict.
● Must have excellent communication skills and be able to explain complex technical issues in a way that non-technical people can understand as well as be able to explain customer needs and priorities in a way that technical people can understand.
● Must be dedicated to improving the lives of Students, Parents, Teachers, and Principals through the judicious use of Information Technology

Conditions of Employment
As a condition of employment with the Client, employees are required to:
• Establish/Maintain Chicago Residency - Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions; however, all CPS employees must be residents of Illinois. PUBLIC CLOUD SERVICES ENGINEER
• Be Fully Vaccinated Against COVID-19 - Unless approved for a medical or religious exemption, all employees are required to be up to date on COVID-19 vaccinations, including boosters, and to submit proof of vaccination to the district within 30 days of hire. "Up to date” on vaccination is defined as being at least two weeks past all primary vaccine doses and any applicable boosters. Milestones &

Deliverables:

1. Milestone: Project Kickoff
● Deliverable: Project Initiation Document (PID) detailing the scope, timeline, resources, and objectives.

2. Milestone: Infrastructure Assessment
● Deliverable: Comprehensive report detailing the current on-premises infrastructure, dependencies, integration points, and potential challenges.

3. Milestone: Azure Environment Setup
● Deliverable: Fully configured Azure environment tailored for the Aspen Student Information System.
● Deliverable: Network setup ensuring secure connections between the organization's premises and the Azure environment.

4. Milestone: Test Migration
● Deliverable: Successful test migration of a subset of data, ensuring data integrity and system functionality.
● Deliverable: Test report, detailing the results, any encountered issues, and resolution strategies.

5. Milestone: Data Migration
● Deliverable: Complete data migration from the on-premises system to Azure, ensuring data consistency and integrity.

6. Milestone: Application & Service Migration
● Deliverable: All Aspen application services successfully migrated and operational in the Azure environment.

7. Milestone: Integration & Interoperability Testing
● Deliverable: Comprehensive testing report of the system integrations, ensuring all components and third-party systems interact seamlessly. PUBLIC CLOUD SERVICES ENGINEER

8. Milestone: Performance & Security Optimization
● Deliverable: Report on performance benchmarks and security measures, ensuring the Azure-hosted system meets or exceeds on-premises performance and is compliant with security standards.

9. Milestone: User Acceptance Testing (UAT) & Training
● Deliverable: UAT report with feedback from end-users and stakeholders.
● Deliverable: Training materials and sessions for users and IT staff on the new Azure-hosted system operations.

10. Milestone: Final Migration & Go-Live
● Deliverable: Official switch-over from the on-premises system to the Azure-hosted system.
● Deliverable: Documentation detailing migration processes, system configuration, and rollback procedures.

11. Milestone: Post-migration Monitoring & Support
● Deliverable: A two-week post-migration report detailing system performance, user feedback, and any identified issues.

12. Milestone: Project Closure
● Deliverable: Final project report summarizing activities, challenges, lessons learned, and recommendations for future migrations or improvements.

Assumptions:
1. The Aspen Student Information System is compatible with Azure services.
2. Any required licenses or subscriptions related to Azure or Aspen will be provided or acquired as needed.
3. There will be regular checkpoints and communication between the Azure Cloud Engineer, IT team, and other stakeholders.
4. The success of this migration project depends on the timely completion of each milestone and the collaboration between all involved parties. Regular status updates, reviews, and adjustments will ensure the project stays on track and meets its objectives