Complete Description:
The essential functions of this role are as follows:
- Conduct procedures to ensure that all IT systems, products, and services meet minimum standards and requirements.
- Work closely with the applications development team during software development, to include areas of applications development, operations/technical support, and security.
- Administer change control processes to ensure zero defect software development.
- Document testing data, findings, and reports.
- Create a database (history file).
- Provide requested weekly/bi-weekly/monthly reports and regularly updates assigned manager/supervisor.
- Devise improvements to current procedures and develop models of possible future configurations.
- Perform workflow analysis and recommend quality improvements.
- Recommend new/improved QA practices and procedures.
- Mentor and provide guidance and training to new and/or lower-level staff.
- May assist with the preparation of QA documents, manuals, training curriculum and training sessions.
- The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
- Thorough knowledge of agency IT/business systems.
- Thorough knowledge of applicable federal/state/local rules, regulations, statutes, and procedures.
- Thorough knowledge of QA testing and reporting procedures and practices.
- Extensive knowledge of applications development, operations/technical support, and applicable security programs/practices.
- Ability to identify and resolve problems or assist in the development of creative solutions, when necessary.
- Effective communication skills.
Competencies
- Acquiring Information
- Critical Thinking
- Delivering High Quality Work
- Driving for Results
- Experience using JIRA.
- Experience writing test cases