QA Analyst

Job Description

Publicis Toronto works with a roster of enterprise clients in Canada and the United States, spanning industries that include automotive, retail, food services, and pharmaceuticals. We are looking for an experienced QA Analyst with front-end knowledge and Braze experience to support our growing mandates on one of our largest clients.

As a QA Analyst on our team, your responsibilities would involve participating in and understand the creative briefings, creating test cases, ensuring all content is accurate, and be a key member in all projects that flow through our department. You will help ensure that all work meets the expectations of the client ask, and performs as expected, as well as helping interpret client feedback. A strong understanding of front-end development best practices and an eye for creative detail are key. Our main area of focus is the creative and development production of digital display ads, email, and microsites.

Qualifications

JOB REQUIREMENTS

Strong knowledge of front-end development languages and concepts.
A passion and sense of urgency to figure things out and get things done.
Understanding of CRM implementations.
Document QA best practices and other quality assurance activities.
Strong problem-solving skills.
Estimate, prioritize, plan and coordinate testing activities.
Create detailed, comprehensive, and well-structured test plans and test cases
Identify, record, document thoroughly and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs.
QA Certified in DoubleClick Academy for Ads is highly recommended.
Work independently in a structured team without close supervision.
You understand cross-client, cross-platform, and cross-device compatibility.
Strong communication skills (oral and written).
Strong ability to communicate difficult/sensitive information tactfully.
Coach creative, development, and team members from other disciplines to understand the QA workflow.
Strong attention to detail ensuring the product is lacking errors.
Work closely with development and creative teams to ensure a high-quality product.
Believe in continuous learning and improvement.
Actively contributes to the corporate knowledge base. 
Strong analytical skill is required
Understanding of AODA/Accessibility testing is desired
OTHER REQUIRED QUALIFICATION

University degree or college equivalent in a Quality Assurance program.

Experience:

Minimum 1-2 years of practical QA experience in a web development environment/CRM platform
Experienced with JIRA and assigning bug tickets/reports.
Experience in a fast-paced, and challenging environment.
Experienced with Accessibility tool is an asset
Experience in Ad’s/Front-end development is an asset
Experience with Braze platform is nice to have
Experience working with email testing tools such as Litmus, is an asset.
Experienced with API Testing
Experience with CRM marketing platforms
Experience with HTML
Must have SQL experience, AODA, and automations skills, Also nice to have Sales force Email testing exp.Nice to have templating language like Liquid, Handlebar JS or AMPscript.