QA Engineer

Day-to-Day Responsibilities

• Stay on top of industry trends and best practice to continuously improve what we do and ensure our internal and external customer experience is the best it can be.
• Develop standards and procedures to determine product quality and release readiness while streamlining overall testing process.
• Supports and develops other team members by providing advice, coaching, and educational opportunities.
• Create and execute test cases.
• Create automated test scripts using tooling for automated regression testing.
• Perform functional, application, and regression tests.
• Troubleshoot test-related issues to determine failure point.
• Report issues that are clear, concise and in a timely manner to development.
• Identify project risks and make recommendations to minimize risk.
• Escalate project issues to appropriate leadership.
• Work autonomously, with little or no supervision.
• Accurately estimate task duration and meet schedules.
• Write and execute Web based and Mobile based test cases.
• Adherence to RPM values.
• Be available for on-call support as needed.
• Other job duties as assigned

Attributes & Skills

• Strong IT background with a strong knowledge and understanding of software development lifecycle best practices.
• Evidence of problem solving and multi-tasking skills in a fast-paced environment.
• Evidence of being detail oriented.
• Excellent written and verbal communication skills
• Demonstrated ability to plan work and meet deadlines with little or no supervision.
• Ability to quickly learn new concepts and software as necessary.
• Team player and ability to be flexible, adaptable, and accommodating to employees at all levels.
• Passion for quality assurance and software testing

Preferred Qualifications

• BS/BA in Computer Science, Information Systems, or related majors.
• 5+ years of experience in software quality engineering.
• Strong proficiency with Playwright, Cypress or related tooling.
• Extensive experience in .NET stack (ASP.NET, C#, LINQ, MVC, SQL Server).
• Extensive background using Postman, Insomnia, or related API validation tooling.
• Comprehensive Experience with Kobiton, Appium, or related mobile automation tooling.
• Strong understanding of testing within Azure pipelines and the Continuous Integration process.
• Capable of standing up and executing performance tests using JMeter, BlazeMeter, or related tooling.
• Ability to evaluate and recommend quality tooling.
• Strong knowledge of both manual and automated test approaches including, unit, integration, system, regression, and exploratory testing.
• Successful track record of team member mentorship.
• Understanding of testing within in an Agile environment.
• Proficiency with Logistical systems is a bonus.
• Ability to work with IT Developers on system enhancements and new functionality to fulfill business requirements.