Quality Analyst

Essential Duties/Responsibilities:

• Write detailed test scripts and test upcoming patches, identify issues and provide testing results to make a decision to go ahead with the patch.

• Track all tickets and follow-up with a vendor and IT team and make sure the tickets are taken care by the vendor in a timely manner.

• Work with program team and help with testing various new modules that would be added to CHIRP like Vaccines transfers, Returns, and VOMS etc.

• Work with the IT and Immunization team to identify and address several data quality issues like Duplicate patients, bad merges, duplicate facilities, invalid vaccines etc.

• Analyze business and user needs, document requirements, devise new technical business system solutions, and translate into proper system requirement specifications.

• Work with the IT team to address electronic data transmission issues. Use PHC-Hub and IQ effectively to create reports to notify providers, and EMR vendors for data errors.

• Follow-up with IT and program teams on getting issues addressed and help with increasing the overall data reporting timeliness, accuracy and completeness.

• Facilitate the delivery of technical business solutions to program area or users.

• Function as a backup resource when Helpdesk manager and/or Registry manager and/or Meaningful coordinator are not available.

• Perform other duties as assigned.

Required/Desired Skills Skill Required/Desired Amount of Experience Business/Quality Analyst experience Required 4 Years Full-time professional work experience in an Information Technology environment Required 4 Years Experience with writing test scripts, performing, and supporting user acceptance testing Required 4 Years Ability to communicate effectively, both orally and in writing and capacity to work in a team environment Required 0 Ability to plan work and meet projects deadlines Required 0 Bachelor's Degree in Computer Science or related fields with IT experience Required 0 Knowledge of the healthcare industry and health informatics to develop requirements Highly desired 0 
 

Desired Skills and Experience

Knowledge of the healthcare industry and health informatics to develop requirement