Quality Assurance Analyst

Responsibilities:

• Review functional business requirements and design specifications to ensure understanding of deliverables such as test strategy, test plans and test cases.

• Develop, document and maintain test cases and other test artifacts like test data, test scripts.

• Execute and evaluate manual or automated test cases and report test results.

• Publish and communicate test results and test plan statuses using established processes.

• Isolate, replicate and report defects and verify defect fixes.

• Work closely/collaboratively with cross-functional teams (Dev, Management, Operations).

• Participate in all aspects of functional, regression, user acceptance and load testing.

• Provide estimates for test efforts.

• Coordinate with Network Services team to ensure required test platforms are available.

• Identify quality issues per defined process and escalate potential quality issues.

• Participate in software design discussions, reviews and test strategy sessions.

Skills Required:

• Ability to effectively collaborate with developers and business experts.

• Ability to work as part of a self-directed team, in which tasks are determined daily in coordination with co-workers, rather than being assigned.

• Ability to excel in a collaborative and distributed team environment.

• Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues.

• Ability to work under pressure.

• Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs.

• Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership.

• Ability to manage multiple projects at the same time and shift priorities quickly.

• Proven strong problem-solving skills, troubleshooting and root cause analysis.

• Excellent written and verbal communication skills.

• Strong aspiration to learn new technologies.

• Ability to query SQL Server databases and T-SQL database.

Skills Preferred:

• Test Automation practices and tools, such as Selenium, ReadyAPI, and JMeter

• Experience with SQL Server databases and T-SQL database query language

• Experience in Microsoft Azure DevOps Test Plans

• Experience in Team Foundation Server (TFS) or Azure DevOps

• Experience working in Agile SCRUM methodology

Experience Required:

• Bachelor’s Degree or equivalent experience.

• 5+ years of relevant QA technical experience with functional testing, regression testing and integration testing.

Education Required:

Bachelor’s Degree or equivalent experience.

Education Preferred:

Experience in the education industry is preferred.