Recruiting Operations Specialist

Duties:

• Conduct comprehensive qualitative and quantitative analyses to identify opportunities for enhancing processes and business operations as they relate to our talent and recruiting functions
• Develop and propose actionable talent and recruiting process improvements, overseeing technical implementation in Greenhouse where necessary.
• Lead talent and recruiting process improvement projects from inception to implementation, employing a structured approach including process discovery, data analysis, user interviews, and process mapping.
• Evaluate the impact of talent and recruiting process changes using key performance indicators (KPIs) such as quality control, cost reduction, customer satisfaction, etc., providing regular reports to stakeholders.
• Ensure transparent communication and project status updates, delivering constructive feedback and comprehensive reporting on key objectives.
• Effectively manage change within owned projects, navigating stakeholder expectations and fostering a culture of continuous improvement.
• Foster close collaboration with cross-functional teams including the Talent, Recruiting Coordination, Project Management Office, Strategy and Planning, People Analytics, and Operations and Technology departments.

Skills

• Demonstrable experience in process improvement, with a focus on Talent and Recruiting Operations.
• Proven expertise in change management, adept at navigating organizational transitions and mitigating resistance.
• Strong understanding of risk management principles, capable of identifying and mitigating potential risks throughout project lifecycles.
• Exceptional stakeholder management skills, with a track record of building productive relationships across diverse teams and levels of seniority.
• Solid experience in project management, with the ability to effectively prioritize tasks and manage competing deadlines.
• Familiarity with ticketing and information management systems, facilitating efficient project tracking and documentation