Resident Engineers

Job Code : EWC - 895

• Minimum of 5 years’ experience with network/security solutions and technologies
• Communicate with customer(s), sales teams, peers, engineering and support teams as appropriate
• Minimum 3 years’ experience managing security solutions in large environments
• Understand the customer environment, requirements, and security roadmap to implement the appropriate security solution
• Detailed technical experience in the installation, configuration and operation of high-end firewall appliances, ideally Palo Alto Networks® products
• Configure, implement, and maintain Security Operating Platform
• Experienced in internetworking, LAN, and WAN technologies
• Optimize and migrate policies and objects from existing environment to our Next-Gen Firewall
• Good understanding of Internet protocols and applications
• Test and validate migration environment
• Possess one or more of the following industry certifications: CISSP, CCNA, CNSE, JNCIE-SEC, PCNSE
• Coordinate and execute cutover to production
• Effectively handle multiple projects and work calmly under pressure
• Provide guidance on code upgrades
• Excellent writer, with strong verbal communication skills, with demonstrable ability to communicate to senior leaders and technical peers
• Facilitate development of new application and threat signatures
• Able to provide after hours and weekend on-call support as needed to support maintenance activities
• Interact with our Technical Assistance Center (TAC) to understand and diagnose support cases
• Work with the customers security & network teams to build confidence across the business units impacted by the change to Palo Alto Networks®
• Some travel may be required, dependent on customer request