Roles and Responsibilities:
Conduct detailed analysis of technical requirements related to the Saba platform, ensuring alignment with business goals.
Collaborate with stakeholders to understand system integration needs and design effective solutions.
Provide technical expertise in configuring, maintaining, and troubleshooting the Saba platform.
Work closely with the development team to implement customizations, enhancements, and integrations within the Saba platform.
Perform system testing, debugging, and quality assurance for Saba platform updates and configurations.
Monitor system performance, identify bottlenecks, and implement optimizations to ensure optimal functionality.
Develop and maintain technical documentation for Saba platform configurations, workflows, and integrations.
Stay informed about the latest updates and features in the Saba platform to provide proactive technical support.
Requirements:
Proven experience as a Technical Systems Analyst, with a focus on supporting the Saba platform.
Strong understanding of talent management, e-learning, and HR technology.
Proficient in system analysis, design, and implementation.
Experience in troubleshooting and resolving technical issues related to the Saba platform.
Familiarity with API integrations and system interfaces.
Excellent communication skills to collaborate with both technical and non-technical stakeholders.
Detail-oriented with a commitment to delivering high-quality technical support.
Any Graduate