SAG - WebMethods

Service Lead for WebMethods/GXS role involves managing and maintaining critical applications within the ASM framework:

1. Application Support: Provide leadership in various service operation processes, including Webmethods and Gateway related incident management , configuration management, change management, release management, and applications support of documentation for SOP based resolutions and other key related integration issues.
2. Technical Expertise: API Gateways: features, components, and architecture; Integration and WebMethods :configuration and manage SOAP-based APIs, REST APIs, and WebSocket APIs; Security and Governance: security practices , OAuth2, API keys, and access control .
3. Programming Languages: Proficiency in Java and shell scripting (Linux).
4. Tools: Experience with SOAP UI and SQL Developer.
5. Networking Protocols: Understanding of protocols like TCP/IP, SMTP, HTTP, FTP, SOAP, and AS2, including certificate-based transmission.

Desired skills:

• API Gateway Knowledge: - Expertise on the fundamentals of API Gateway. Familiarization with its features, components, and architecture. - Expertise in create, manage, and secure APIs using the API Gateway user interface. - Expertise on topics like SOAP to REST transformation, policy enforcement, and message transformation.
• Integration and WebMethods Skills: - Proficiency in webMethods Integration Server. Understanding of how it integrates with API Gateway. - Proficiency in configuration and manage SOAP-based APIs, REST APIs, and WebSocket APIs. - Proficiency in routing policies, load balancing, and message transformation within API Gateway.
• Security and Governance: - Master security practices for APIs. Understanding of concepts like OAuth2, API keys, and access control. - Familiarization with threat protection mechanisms and how to secure APIs from malicious attacks.
• Documentation and SOPs: - Strong documentation skills. Create clear, concise SOPs (Standard Operating Procedures) for issue resolutions. - Document common resolutions, troubleshooting steps, and best practices.
• Problem-Solving and Troubleshooting: - Ability to diagnose and resolve issues related to integration, APIs, and gateway components. - Understanding of how to troubleshoot P1/P2 integration issues effectively.
• Communication and Collaboration: - Works well with cross-functional teams. Collaborates with developers, architects, and business stakeholders. - Communicates technical information clearly to both technical and non-technical audiences.
• Database Knowledge: - Experience working with at least one RDBMS system (such as Oracle or SQL Server) for data integration and storage.
• Security Management: - Ability to handle security aspects related to WebMethods/GXS applications. - Familiarity with security protocols and practices.
• Deployment and CI/CD: - Proficiency in deployment processes, local service development, and continuous integration/continuous deployment (CICD) practices.
• Additional Skills (Good to Have): - Knowledge of APIGEE, Java, and Kafka is a plus. - Understanding of WebMethods integration with mainframe systems, Salesforce, or Google Cloud.