Sales Consultant

Primary Responsibilities / Characteristic Duties

Develop problem-solving techniques to handle customer issues

Assist in loss prevention through awareness and close attention to detail

Follow all company and employee policies

Complete Daily Assignments (i.e., maintain a presentable sales floor and stock room in accordance to Design standards, clean and organized store, etc.)

Assist with receiving, checking in and putting away or displaying merchandise shipments

Accurate use of the POS system (ring up sales, returns and exchanges and capture and enter customer data)

Be proficient in Client Eling (maintain client book, build prospects, thank you cards and follow-up)

Prepare and participate in physical inventory and cycle counts

Use of security measures (alarms, locks, safe, etc.) effectively

Use of proper safety measures (lifting, use of ladders, cleanliness, etc.)

MINIMUM QUALIFICATIONS (Education, formal training, experience, specialized knowledge, and special skills):

High School diploma required. College degree or equivalent a plus

Committed to excellence - quality driven

Customer Service and Sales oriented

Minimum of 2 years’ experience in a high-end luxury retail sales environment, preferred

Proficient written and verbal communication skills

Computer skills

Luxury Timepiece Sales, a plus

Ability to navigate a POS system

Positive and productive work relationships