Sales Engineer

InTone breaks down language barriers by enhancing accents in English speech in real-time. We help call centers to build better connections between agents and customers, improving call efficiency, and driving top-line growth and superior CX. Our mission is to enable seamless communication between people from different cultures. We are backed by SkyDeck VC, YellowRocks VC and angel investors with major exits in AI and BPO areas. We partner with Fortune 500 Indian and European companies.

What’s the opportunity?

InTone is looking for an India-based Sales Engineer to manage customer integrations on-site, provide technical support to customers and perform pre-sales tasks. We are looking for a person with excellent communication skills and a deep understanding of software products.

As a member of our fast-paced team, you will have the unique opportunity to participate in launching and scaling the innovative technology that will be used by millions of people every day. You must be passionate about bringing new technologies to the market, ready to learn on the fly and solve complex challenges with the company founders.

It is a perfect time to join our team, with the product making giant leaps and getting available to more customers.

We offer:

• Working with state-of-the-art technology in the trending Voice AI field
• Stock options at the level of the first employees
• The assistance of our network of industry experts in Sales, BPO, Saas and tech products
• An opportunity to lead deployments with BPO industry leaders

In this role you will:

• Travel on-site and execute integrations and POCs with customers across India and the Philippines
• Build strong and effective relationships with customers, resulting in growth opportunities
• Visit industry conferences and events
• Negotiate product, integration security and technical requirements with customers
• Organize demos in the customer environment
• Provide the necessary support during POCs and scaling
• Provide feedback to the product management team to help improve InTone's core product

Our expectations:

• Experience in B2B sales or customer success (preferably tech early-stage SaaS / Call Center software companies)
• Technical qualifications: software engineering degree or experience in software project management / testing / quality assurance
• Fluent English speaking and writing skills
• Strong analytical mind with excellent data collection and analysis skills
• Excellent communication and verbal presentation skills
• Ability to work in an unstructured and changing startup environment

Bonus points for:

• Software engineering experience
• Experience in international deep-tech startups
• Experience in working with Call Centers / BPOs