Description

This is a varied business facing role, with the following responsibilities: All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups User support tickets Identify and gather requirements from users and stakeholders Salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports

Requirements

A proactive attitude to platform enhancements

A desire to implement best practice solutions

Available and responsive to questions

Excellent relationship-building skills and ability to liaise with stakeholders at all levels

Gathering requirements and proposing technical solutions

Training users and creating training materials

Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)

Experience implementing Salesforce configuration changes including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports.
 

Key Skills
Education

Any Graduate

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