Salesforce Admin

Responsibilities:

• Takes Complete ownership of all SFDC administrative functions, troubleshooting, and general systems maintenance.
• Continue development of an ongoing management system (inside SFDC).
• High-level configuration of custom objects, workflow, validation rules, etc. Support users in view creation, dashboards, report functions, roles, permissions, and security.
• Develop and deploy Visualforce pages and Apex classes and triggers.
• Maintained data integrity, record merging, transfer account/contact ownership, data importing, etc.
• Understand industry practices to support user functions better and suggest technical improvements to existing workflows.
• Develop and improve complex SFDC management system coding.
• Establish relationships with the various stakeholders, analyse existing processes, and understand business needs and priorities for ongoing development and improvement of SFDC systems.
• Assist and support the Sales, Marketing, and Customer Service Teams.

Knowledge and Skills:

• Must have 5 years of Salesforce experience
• 3+ years of Salesforce administrator experience.
• 2+ years of Salesforce development experience.
• Outstanding written and verbal communication skills; executive-level presence and experience facilitating meetings
• Good analytical skills with the ability to translate business requirements into functional and technical specification
• Strong understanding of Apex code, Visualforce Page, and writing test classes.
• Excellent knowledge of Salesforce customizations including but not limited to formulas, workflows, approval rules, email alerts, and assignment rules.
• Must have experience working in sandboxes and migrating functionality to production environments
• Strong understanding of all SFDC modules.
• Deep knowledge of Reports and Dashboards, including Custom Report Types.
• Hands-on experience using data loader for data export and import.
• Working knowledge of AppExchange products
• Flexible to work in the Rotational shifts including night shifts (Need basis)