Description

Please include your personal email id and phone number in the resume

1 line requirement- A Salesforce BSA who has been involved in Business Process Engineering with ITSM / ITIL Certification and Salesforce Certification

LOCAL TO BAY AREA ONLY

ONSITE 2 days a week

Skills in detail

A BA with SFDC and ITSM skills

certification mandatory- ITSM and ITIL Certification

Service Management workflows

Understand the process quickly and define the new system enhancement or the new development, groom the actual features required and deliver it to the end user

Collaboration with global team

10+ yrs as BSA
SFDC Admin certification Must

ITSM/ ITIL Certification Must

Top 5 skills

  1. Salesforce+ITSM BA
  2. ITSM/ ITIL Cert
  3. Salesforce Cert- Admin cert atleast
  4. Who is a BA with BPM(Business Process Management) engineering skills
  5. Project Planning experience- Agile etc
  6. Requirement Analysis

Key Skills
Education

Any Graduate

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