Salesforce Admin

Description:

Responsibilities

•             Takes Complete ownership of all SFDC administrative functions, troubleshooting, and general systems maintenance.

•             Continue development of an ongoing management system (inside SFDC).

•             High-level configuration of custom objects, workflow, validation rules, etc. Support users in view creation, dashboards, report functions, roles, permissions, and security.

•             Develop and deploy Visualforce pages and Apex classes and triggers.

•             Maintained data integrity, record merging, transfer account/contact ownership, data importing, etc.

•             Understand industry practices to support user functions better and suggest technical improvements to existing workflows.

•             Develop and improve complex SFDC management system coding.

•             Establish relationships with the various stakeholders, analyse existing processes, and understand business needs and priorities for ongoing development and improvement of SFDC systems.

•             Assist and support the Sales, Marketing, and Customer Service Teams.

Knowledge and Skills

•             Must have 5 years of Salesforce experience

•             3+ years of Salesforce administrator experience.

•             2+ years of Salesforce development experience.

•             Outstanding written and verbal communication skills; executive-level presence and experience facilitating meetings

•             Good analytical skills with the ability to translate business requirements into functional and technical specification

•             Strong understanding of Apex code, Visualforce Page, and writing test classes.

•             Excellent knowledge of Salesforce customizations including but not limited to formulas, workflows, approval rules, email alerts, and assignment rules.

•             Must have experience working in sandboxes and migrating functionality to production environments

•             Strong understanding of all SFDC modules.

•             Deep knowledge of Reports and Dashboards, including Custom Report Types.

•             Hands-on experience using data loader for data export and import.

•             Working knowledge of AppExchange products

•             Flexible to work in the Rotational shifts including night shifts (Need basis)