Salesforce Administrator

Job Description:   

• Assess the needs of end users and design experiences that meet their needs while exceeding their expectations.
• Push Lightning pages to their limits, collaborating with architects, developers, and administrators to achieve an exceptional user experience.
• Provide expertise on Salesforce security, ensuring profiles, roles, permission sets, etc., are all kept up-to-date and within compliance.
• Build efficient Salesforce flows to accomplish discrete functions, as well as invokable flows to facilitate larger development efforts.
• Map data and provide integration design support. Provide technical support and tie in automation across Salesforce Marketing Cloud, various studio products, and Salesforce Health Cloud.
• Work with business stakeholders to question, understand, document, and re-design business processes.
• Translate business process flows into Salesforce technical design in collaboration with Salesforce and enterprise architects.
• Design and execute functional tests ensuring usability and delight ability of functionality before it makes it into the hands of the end user.
• Write technical and functional documentation.  - 9
• Contribute to the standards in our Salesforce center of excellence.
• Learn new enhanced features and grow your Salesforce expertise.

Complexity of Work:

• The role requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment. Collaboration with multiple cross-functional team members and stakeholders, which requires excellent communication skills.

Minimum Qualifications:

• Minimum three years of experience as a Salesforce administrator. Salesforce Administrator certified or equivalent experience.
• Proven ability to design and implement new processes and facilitate user adoption.  - 7
• Strong understanding of the platform, with the ability to configure custom objects, formula fields, workflows, custom views, and other content of expert complexity.
• Strong understanding of Salesforce best practices and functionality.
• A demonstrated ability to understand, articulate, and question complex requirements.
• Experience in a Healthcare setting is preferred.
• Previous experience working in a SCRUM or agile environment is preferred  - 10+