Salesforce Architect

Description:

Roles & Responsibilities:

• Ensure solution meets Amgen leading practices.
• Responsible for the overall delivery and quality of the Technical & Data Integration work stream
• Oversee and contribute to the technical & data integration solution from design to code level.
• Work with Product and Business Owner to understand requirements and prioritize development/enhancement requests.
• Structure, plan and lead design sessions
• Lead the delivery team to achieve work stream tasks/milestones.
• Prioritize development and enhancement requests for the Salesforce work stream.
• Collaborate with other work stream technical leads to develop integrated solutions and resolve dependencies.
• Work closely with Product / Business Owner and Project Manager to provide progress updates and ensure the management of any delivery risks or issues.
• Structure and lead prototype demos and collect feedback from Product / Business Owner
• Support and execute release planning activities.
• Manage salesforce environments and ensure code and data continuity across environments.
• Identify environment strategy and conduct environment refreshes if necessary.
• Monitor application upgrade activities.
• Identify, resolve and/or escalate infrastructure issues.
• Coordinate organization technical support resources (e.g., network infrastructure, hardware, etc.), as required.
• Manage change control processes.
• Provide coaching and development guidance to delivery team members.

Education:

• At least ONE of Sales Cloud Consultant, Service Cloud Consultant or Experience Cloud Consultant Certifications.
• At least ONE of System Architect, Application Architect Certifications.