Salesforce BA

Skills & Experience

Must have

·       Business Analyst experience with very strong configuration experience

·       Provide Salesforce custom software/system development consulting services in Salesforce projects at the client location

·       Well versed with Data masking scenarios for sandbox systems.

·       In Depth understanding of all business scenarios achievable from out of the box Sales Cloud, Service Cloud, Community Cloud products.

·       Participate in solution development, implementation and supporting Salesforce projects at customer sites

·       Contribute to the detailed design and technology selection, providing inputs from their expertise, such as technology alignment and fit, best practices, and feasibility.

·       Design and develop components of the solution following standards and best practices.

·       Research and share information towards detailed technical decisions within the team, to ensure a technically sound and feasible solution.

·       Solve new and familiar problems without introducing regressions.

·       Compose and contribute to the set of artifacts needed to communicate technical information for both the current team and future maintenance work.

·       Deliver quality code to meet project timeline estimations

·       Maintain high levels of customer satisfaction

·       Perform other duties when designated from time to time

·       Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.