Salesforce BSA

Responsibilities:

• Team orientation, motivation, and alignment toward project goals.
• Build strong demo capabilities and perform demos for the customers.
• Change Management Support to the project including sharing best practices
• Timely escalation of project risks and resolution with the help of management teams
• Preparing the functional design document.
• Preparing the requirement document and taking the Sign Offs.
• Helping in UAT and Test Case Review.
• Discussing and explaining the requirements to technical team members.

Qualification

• Expert in Salesforce CRM –Service Cloud and Sales Cloud and strong experience in Salesforce CPQ
• 8+ Years of working experience and hands-on knowledge in deploying Service Cloud, Knowledge  
• At least 2 to 3 full lifecycles of Implementation Experience.
• Strong experience in approval principles, work processes, and security controls pertaining to Salesforce or other similar CRM platforms.
• MBA degree is preferable