Description

Job Code : EWC - 1471

Responsibilities

 

• Provide expert guidance on product modeling and CPQ best practices

• Develop and maintain technical product solutions within the CPQ environment

• Assess current business processes, pain points, and future requirements

• Articulate how Salesforce and CPQ can address gaps and optimize processes

• Lead the implementation of Salesforce CPQ, ensuring successful deployment and integration

• Identify opportunities for process improvements and innovative solutions

• Review and evaluate technology options for achieving business objectives

• Research and stay updated on emerging technologies for potential business application

• Develop strategies to leverage new technologies effectively

• Manage shifting priorities and promptly address issues with professionalism

• Handle troubleshooting and error definition for technical solutions

• Maintain data tables containing available product options for accurate configurations

• Provide technical support for CPQ product solutions, assisting users with inquiries and issues

• Collaborate with subject matter experts and programmers to implement solutions

• Support QA/ UAT and obtain approval for changes in both test and production environments

• Provide expertise and guidance to cross-functional teams regarding business application tools and architecture

• Work with senior business leaders to understand use cases and translate them into technical approaches within the Salesforce ecosystem

• Evaluate new tool/ technologies and provide recommendations to IT leadership regarding their suitability for the organization

• Four (4) year degree, advanced degree preferred

• Salesforce CPQ Specialist certified

• Salesforce Administrator certified

• 4+ years of experience on full lifecycle Salesforce CPQ project with strong implementation expertise

• 2+ years of salesforce experience including Sales cloud, Service cloud

• Strong understanding of Salesforce CPQ capabilities, best practices and limitations and the ability to clearly communicate those to key stakeholders

• Strong analytical skills with the ability to troubleshoot complex systems issues

• Salesforce Platform Developer experience preferred

• Experience in Revenue cloud is preferred

Key Skills
Education

ANY GRADUATE

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