Job Description:
Responsibilities
1. Data Management:
- Ensure the accuracy, consistency, and completeness of data in Salesforce.
- Perform data imports, exports, and data cleansing as necessary.
- Maintain data hygiene through regular deduplication and data validation activities.
2. Data Quality Control:
- Create and enforce data quality standards and best practices.
- Monitor data integrity and resolve data quality issues promptly.
- Conduct regular data audits to identify and rectify inconsistencies.
3. Data Reporting and Analysis:
- Generate and maintain reports and dashboards to provide insights into Salesforce data.
- Collaborate with stakeholders to understand their data needs and provide data analysis to support decision-making.
4. User Training and Support:
- Train Salesforce users on data entry best practices. o Provide support to users encountering data-related issues.
- Document and maintain data-related procedures and guidelines.
5. Integration and Automation:
- Collaborate with the IT team to ensure data integration with other systems.
- Identify opportunities to automate data processes to enhance efficiency.
6. Documentation:
- Maintain detailed documentation of data structures, processes, and changes.
- Keep up-to-date with Salesforce updates and recommend improvements to data management.
Qualifications:
- Bachelor's degree in a related field or equivalent work experience.
- Salesforce Administrator or Salesforce Data Specialist certification is a plus.
- Proven experience with Salesforce data management and data quality control.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills to collaborate with various teams.
- Proficiency in using data tools and reporting within Salesforce.
- Knowledge of data import/export tools and processes.
- Understanding of data security and compliance requirements.
Preferred Skills:
- Experience with Salesforce Lightning Experience.
- Knowledge of Salesforce automation tools, such as Process Builder and Flow.
- Familiarity with data integration tools and ETL processes.
- Basic programming or scripting skills (e.g., Apex, Python) for data manipulation
Interested candidates can direct DM and share resumes directly to [email protected] please share #references if any