Job description:
PROJECT BACKGROUND:
- Client is currently licensed for the use of the Salesforce Platform. Within this licensing there are several communities that have pre-built resources that allow for the rapid development of services available to the Division using a low code, no code maxim.
- This rapid development will allow the division to provide multiple solutions at no additional licensing cost to individual business units. However, the current lack of skilled salesforce resources prevents the agency from fully utilizing the salesforce platform.
- Augmenting the current staff with skilled resources in this role will enable the division to fully utilize the salesforce platform and provide services to state users and the public that currently use resource and/or manually intensive antiquated applications and/or processes for day-to-day business. DHHS is working to develop and deploy an Incident Management System (IMS) forthe tracking of incidents such as helpdesk tickets, sentinel events, seclusions & restraints, etc. Program staff and external community users need to be able to input their required information and then the state staff can route the input as needed to provide resolution in a secure, HIPAA compliant reportable database.
- Responsibilities in this role will relate to the overall development of the Incident Management System in the enterprise Salesforce org according to the requirements and development of data feeds to the DHHS Enterprise Business Solution (EBI) to ensure the data flow captured appropriately to support DHHS EBI where further analysis can occur.
Responsibilities include:
- Leverage Salesforce's dedicated data model: Public Sector Solutions configuration and/or customization to build and deliver Salesforce solutions that meet business requirements.
- Design, document, and review detailed functional specifications, system specifications, and program specific actions to be performed by the software to meet requirements and business needs.
- Strong foundation in the underlying Salesforce Public Sector data model and keeping with a 'Salesforce Public Sector First' approach in mind.
- Participates in multiple programming activities and projects adhering to the current.
- SDLC process and common agile practices.
- Perform Analysis, coding, testing, debugging, implementation, and documentation.
- Create workflows of varying complexity leveraging the Salesforce Public Sector
- Solutions data model platform.
- APEX development (Classes and Triggers), development of Visualforce pages and Lightning Web components.
- Create integrations using Salesforce APIs to integrate with other systems used in the State, including legacy systems.
- Code review custom developed code and make necessary technical adjustments and recommendations.
- Manage organization-wide defaults, configuring permission sets, establishing role hierarchies, writing workflow rules.
- Perform basic platform configuration (objects, fields, page layouts, etc.), creating reports and dashboards, and data management.
- Creates tables, data models, dimension models utilizing Informatica ETL tools.
- Produce estimates of time and resources required to perform various tasks as part of a team. Reviews estimates for accuracy and completeness composed by other team members. Work as directed by DoIT management to meet DoIT coding standards and best practices and should be familiar with test-driven development and "no code, low code, custom” maxim.
- Collaborate with Salesforce administrators on release cycles to deploy new functionality and updates to existing applications, objects, and code.
- Align with Salesforce recommended best practices.
- Must be comfortable taking appropriate steps to protect PHI/PII/PCI.
Skills:
- Salesforce Development Experience.
- Expertise setting up environments in Salesforce's dedicated data model: Public Sector Solutions.
- Experience with Omnistudio and Omniscripts.
- Experience with salesforce.com, development of Visualforce and Lightning Web Components, Flex Cards.
- Experience with IDX, Dataraptor, Integration Procedures, Salesforce API including REST/SOAP APIs, Middleware, MuleSoft or ETL tools.
- Experience with APEX, SOQL, Creating Workflows.
- Experience with Copado, Informatica ETL, Tableau/Power BI, and/or CA Workload.'
- Experience developing through full SDLC lifecycle using Agile SCRUM.
- Certifications: Certified Salesforce Developer and/or Certified Salesforce Administrator
- Excellent verbal and written communication required