Required Tasks to be performed:
* Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
* Review and adjust system settings for proper visibility and security.
* Manage sandboxes.
* Manage deployments using Gearset.
* Perform administrative tasks such as user provisioning, page layouts, flows, maintenance or creation of custom objects, custom fields, validations, workflows, e-mail template, data-loads, etc.
* Maintain an excellent quality standard for projects delivered to customers.
* Support training to new and existing employees on how to use system functionality.
* Assist in duplicate and dirty data management, as well as, cleaning up unused fields, reports, and dashboards.
* Proactively gather feedback from users. Manage system changes without interruption to the user
Required Knowledge, Skills & Abilities (KSAs):
* Certified Salesforce Administrator
* Has knowledge of Salesforce and object-oriented approaches in designing, coding, testing and debugging programs.
* Proven ability to analyze, design, and optimize business processes via technology and integration
* Strong functional understanding of object-oriented databases and systems
* Sound analytical skills with the ability to successfully troubleshoot and problem solve
* Ability to develop requirements for applications based on user input and needs.
* Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously
* Logical, process-oriented thinker with a natural sense of urgency
* Strong problem solving, priority setting, multi-tasking, analytical and collaboration skills
* Ability to assist in the development of Lightning Web Components.
Preferred Knowledge, Skills & Abilities (KSAs):
* Ability to perform backend data integration such as HTTP, Web Services
* Ability to implement Conga Composer Document Generation Solutions
* Certification as a Salesforce Platform Developer
* Proficient in SOQL, SOSL, Visualforce/APEX, Unit Test Development, JSON and XML
* Development experience with Sales Cloud, as well as Community Cloud and SSO
Education:
* Bachelor’s Degree in Computer Science, Information Systems or other Information
Any Graduate