Description

Roles & Responsibilities:

  • Architect, design, and implement (multi-channel) campaigns in Salesforce Marketing Cloud, especially using the Journey Builder and Personalization tools, targeting email delivery, web, and mobile channels
  • Creating personalized customer experiences across all digital touchpoints
  • Integrating the platform with other systems to gain a comprehensive view of customers and prospects.
  • Designing and executing targeted marketing campaigns that use personalization.
  • Maintaining site mapping: Regularly updating site mapping to reflect changes on internal client websites.
  • Training and guiding internal teams on best practices and techniques.
  • Keeping up with industry trends and advancements in marketing technology.
  • Developing behavioural analytics, using machine learning capabilities, Integrating data ingestion systems, and Anticipating issues and risks.
  • Technical understanding of SFMC's data extension architecture
  • Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce development tools
  • Knowledge of web development technologies, such as HTML, CSS, and JavaScript
  • Strong problem-solving, analytical, and communication skills

 

Minimum Knowledge, Skills & Abilities Required:

  • Bachelor's degree in Computer Science/Information Systems or equivalent combination of education and work experience.
  • Experience with JAVA/ JavaScript/Python/.NET development
  • 8+ years of experience with Salesforce Marketing Cloud technologies, especially experience with Journey Builder and Interaction Studio (Personalization)
  • Knowledge of object-oriented and functional software design.
  • Familiarity with RESTful networking.
  • Prior experience with knowledge of Git and GitHub.
  • Understanding of Software Development Methodologies.
  • Understanding of security best practices.
  • Strong troubleshooting and problem-solving skills; able to dig in on technical issues understanding the flow of data and quickly identify and resolve at the point of the problem
  • Strong collaboration skills.
  • Excellent verbal and written communication skills

Education

Bachelor's Degree