Salesforce Project Manager

Job Description:
Project Overview
Bringing a segment of Provider Solutions into Salesforce Service and Sales Cloud, as well as enhancing existing teams' application within Salesforce.

Role Description – Sr. Technical PM

The Sr. Project Manager (PM) will be working on Project Lego. The candidates need to have experience managing high-profile high visibility Salesforce development projects in a matrixed enterprise setting within a complex context of systems and cross-functional stakeholders. PM will manage project scope, schedule, budget, and deliverables. PM will exhibit proactive behavior troubleshooting schedule issues within a week of going off track and/or escalating to leadership in order to facilitate troubleshooting and remove blockers. Excellent communication skills and emotional intelligence required. Must be able to work in a hybrid waterfall / agile environment and coordinate with product owners, scrum masters, as well as other PM's (business and 3rd party). Prefer Scaled Agile experience but Agile is also fine.

Project Management Duties
Support the Delivery Leader through all duties to support the overall execution of the project/initiative. This includes driving collaboration, alignment and integrated delivery for a given project/initiative.
Document scope, timeline, resource plan, and stakeholders
Lead the project team through each phase of the project.
Identify and manage all issues and risks on the project; escalate items timely.
Ensure that all the project tasks and deliverables remain on track and within cost.
Manage the project folder and related documentation, ensuring decisions and status updates are captured timely.
Communicate and maintain project progress and decisions via meetings and status reports on a regular basis and on demand based on stakeholder need.
Establish and manage realistic and committed project schedules; taking into consideration deadlines, dependencies, resources, and costs when making changes and decisions to schedule
Ensure that the Project Team shares a common understanding of the project, that adequate resources are being applied consistent with the set timeframe.
Secure acceptance and approval of deliverables from the Project Sponsor and Stakeholders, as required for the given project
Establish a project site and organize and maintain project documentation to support needs
Track financial spend against budget on third party purchases where needed
Maintain stakeholder list, develop communication plans, and assist with creating communications deliverables as needed
Use the following technologies: Microsoft: Teams, SharePoint, Outlook, Excel and PowerPoint; Jira, Planview, and Smartsheet.
Measure project performance to identify areas for improvement
Adjust project management approaches as needed, based on shifting stakeholder priorities, industry best practices, and professional judgement.
Facilitate discussions to drive decision making, share information and collect information, as required by the project
Proactively manage change control and communicate impact in project scope, identify risks/issues, and devising contingency plans.
Standard Deliverables
Business Case and or Charter
High level Gantt chart and detailed project workplan/Schedule
Stakeholder List
Communications Plan
Resource Schedule
Weekly Status Updates
Executive Updates (e.g. PPTs) as needed (frequency TBD)
Issue/Risk Log and or RAID
Project budget/forecast

Key Preferred Skills / Experience
Excellent Communication – oral and written
Project experience with Salesforce is a must. They do not need technical or development level experience with Salesforce.
Scaled Agile experience is nice to have. Agile experience is a must.
Ability to lead teams through planned schedules and proactively address issues/risks
Proficient in creating effective PowerPoint presentations
Flexible to be in details and at summarized/high-level
Strong familiarity with project management software tools, methodologies, and best practices; Client uses Jira, Smartsheet, Teams, O365, Planview
Solid organizational skills including attention to detail and multitasking skills
Effective resource estimating skills
Self-starter with a strong work ethic, who sets high standards for self and others and demonstrates enthusiasm for the mission of the team.